Convergent Computing (CCO)

It's not just what we do, it's how we do it...

Success Management

Going Beyond Managing Tasks and Budgets

Proactively Managing Projects and Processes to Successful Completion

The CCO Method

Managing Success

Managing Success, Not Just the Project Plan

Far too often, the role of the Project Manager is to simply relay that a project is behind schedule and over budget. However, CCO believes it is the Project Manager's responsibility to proactively identify the status of a project and directly coordinate resources so that a project remains on schedule and within budget! CCO calls their project managers, Success Managers (SMs) as they manage the quality and success of the project, not just passively report on the status of a project.

PM Soft Skills

Ensuring Exceptional Skills

A Success Manager needs to have extensive skills beyond project management expertise, to also also include experience in coaching, leadership, motivation, team building, negotiation, decision making, conflict management, and much more!

Technical Understanding

Technically Understanding the Project and Process

A Success Manager can only proactively understand the status of a project and influence change when the individual truly understands the underlying technologies and common successful process of a project. If the PM depends on information from others, but they don't get a straight answer, the PM is always one or two steps behind. By having technical knowledge and/or prior direct knowledge and experience how a similar project is managed, the SM knows firsthand when something is "not quite right" and can start the proactive process of fixing things before they are broken...

Collaboratively Driving Success

Collaboratively Driving Success

As with any successful leadership role, the leader can only lead when they command respect and can influence change. Relationship building is a CORE skill and an important role that the Success Manager needs to establish early on to help ensure a project and process flow smoothly as expected!

If you have a Strategy or Technology consulting and/or implementation need where you want the project well managed by the skills of a Success Manager, or you have an existing project already in flight that you want to slip in a Success Manager, CCO is the right organization for you. Contact us, we'd love the opportunity to lend a hand!!!